Operations Managers

Dylan Kerr

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Dylan has over 15 years’ experience working in healthcare and in nursing. He has been involved in a management capacity for over 8 years, working to deliver substance misuse related contracts for local authorities, Clinical Commissioning Groups and private companies.
Dylan has a diploma in Leadership and Management and is qualified as a non-medical prescriber.
Dylan began his career in New Zealand in mental health nursing, specialising in early psychosis intervention with young people. He practiced as a duly authorised officer, enacting the mental health act with service users in crisis. Dylan has developed several digital projects during his career including training resources, websites, smartphone apps for service users and professionals who are delivering treatment.
Dylan is supporting the senior management team in their commercial development of alcohol services, with the aim for WDP leading within the innovation and research area.
In his role as operations manager, Dylan works with local public health commissioning teams to bring about successful and excellently run local services.


Alex Welsh

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Alex has over 15 years’ experience in health and social care the sector with over 10 years in management of a range of services which include residential rehabilitation, prison psychosocial and clinical services as well as community and criminal justice services

Alex has a post graduate certificate in management and is a Prince 2 Practitioner.

Alex started in the health and social care field as a practitioner in the Eastern region providing criminal justice and outreach services including needle exchange provision and shared care, before venturing South and supported the development of IDTS before joining WDP in a management capacity in 2008.

As an Operations Manager Alex works with the Senior Management Team implementing strategic objectives into WDPs services.

In his role as Operations Manager, Alex is responsible for the clinical and managerial effectiveness of a range of services providing hands on leadership to a portfolio of safe and innovative services. Working closely with local commissioners and internal stakeholders to provide support to the local Service Manager and provide a value for money, outcome and recovery based service. 


Craig Middleton


Craig is one of our Operations Managers and leads a portfolio of adult and young peoples’ community services in London and Hertfordshire, spanning integrated, criminal justice and supported housing.

He started out as a frontline practitioner before working through local leadership positions and into Operations. Craig has over 10 years’ experience in the field and holds a Master of Arts degree as well as management qualifications.  A CQC Registered Manager and a PRINCE2 Practitioner, he is also an Organisational Coach and has supported the development of managers within WDP.

He has used his skills and experience at the organisation on lead implementing new business, successful re-tenders, and oversee CQC Audits.