Operations Managers

 Jacqui Davis

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 Jacqui has worked in the health and social care field for 30 years. Jacqui  has held a number of clinical and senior management roles in both NHS and the Community  and Voluntary Sector mental health and alcohol and drugs services. In addition Jacqui has several years commissioning experience. A trained mental health nurse by  background Jacqui has also acquired a Level 5 in Leadership and Management from the Chartered Management Institute and is a CQC Registered Manager.

 As an Operations Manager, Jacqui works with the Senior Management Team to ensure local service centres interface effectively with the organisation. Jacqui is also the  operational lead for safe guarding, and is responsible for a number of service contracts and new contract implementation.

Alex Welsh

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Alex has over 15 years’ experience in health and social care the sector with over 10 years in management of a range of services which include residential rehabilitation, prison psychosocial and clinical services as well as community and criminal justice services

Alex has a post graduate certificate in management and is a Prince 2 Practitioner.

Alex started in the health and social care field as a practitioner in the Eastern region providing criminal justice and outreach services including needle exchange provision and shared care, before venturing South and supported the development of IDTS before joining WDP in a management capacity in 2008.

As an Operations Manager Alex works with the Senior Management Team implementing strategic objectives into WDPs services.

In his role as Operations Manager, Alex is responsible for the clinical and managerial effectiveness of a range of services providing hands on leadership to a portfolio of safe and innovative services. Working closely with local commissioners and internal stakeholders to provide support to the local Service Manager and provide a value for money, outcome and recovery based service. 

Craig Middleton


Craig is one of our Operations Managers and leads a portfolio of adult and young peoples’ community services in London and Hertfordshire, spanning integrated, criminal justice and supported housing.

He started out as a frontline practitioner before working through local leadership positions and into Operations. Craig has over 10 years’ experience in the field and holds a Master of Arts degree as well as management qualifications.  A CQC Registered Manager and a PRINCE2 Practitioner, he is also an Organisational Coach and has supported the development of managers within WDP.

He has used his skills and experience at the organisation on lead implementing new business, successful re-tenders, and oversee CQC Audits.