Receptionist - Romford, Havering
WDP have been providing drug and alcohol services in the London Borough of Havering Since 2015. We work innovatively with communities and individuals affected by substance misuse to deliver recovery focused interventions irrespective of circumstance.
We are looking for a dedicated Receptionist to take responsibility for the reception and administration of the WDP Havering service. Reporting to the Service Manager, the post holder will take a lead role in ensuring the day to day functioning of the service is efficient and effective. You will manage telephone and e mail requests from referring agencies, service users, general service administration, reporting any building maintenance issues, undertaking daily administrative activities completing regular health and safety risk assessments in accordance with organisational policy and liaise with management in the service. To ensure compliance against regulatory standards such as the Care Quality Commission (CQC), Health & Safety Executive (HSE) and organisational policies and procedures.
This is an exciting opportunity to work within a busy service contributing to the overall success of the WDP Havering service
In addition to the above we are seeking to appoint an individual who can also bring WDP’s core values to the role:
1. Entrepreneurial – you will be driven and bring innovative ideas
2. In partnership – you will be a team player and liaise effectively with other WDP staff and partner organisations
3. Strong belief in service users – you will be ambitious for those we help and this will come across strongly in your practice with service users
4. Community focussed – you will provide and shape services that serve the whole community
This successful candidate will be expected to provide cover across two sites as and when required.
For further information regarding this vacancy please contact Ede Eruero, Service Manager via email Ede.Eruero@wdp.org.uk
WDP is recovery focused organisation. Our staff and volunteers are committed to helping our service users to improve their health and wellbeing, and to become free from dependency.
WDP is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory Disclosure and Barring Service check.
WDP aims to be an equal opportunities employer.