Location: Remote working

Days: 1-3 days per week

How you can help

The aim of this exciting new role is to support WDP service users to gain the IT skills they need to engage with our services remotely and connect with their families, friends and community.  The IT Trainer will also assist in upskilling staff, volunteers and peer mentors to ensure we have a digitally skilled workforce.

Training and support will be delivered virtually to individuals and small groups of learners, equipping them with a working knowledge of Zoom, MS Teams, Email and using the Internet.

As a Volunteer IT Trainer, you will design and deliver a range of training sessions to service users and the WDP Workforce.  Your role will include:

  • Assessing the IT needs of individuals
  • Producing a range of supporting materials, including quick-reference guides and video demos
  • Delivering virtual training and support (via MS Teams/Zoom) in both group and 1:1 settings
  • Supporting individuals to gain working knowledge of Zoom, MS Teams, Email and Internet Browsing
  • Managing the IT training calendar and scheduling courses
  • Maintaining records of attendance and achievement
  • Attending and participating in team meetings, and working closely with colleagues across WDP


We look forward to hearing from you!