Vanessa Duke Vanessa began her career as a prison officer at HMP Peterborough. Her first role in substance misuse was at HMP Peterborough as a CARATS worker and she moved into the community when she first joined WDP as a practitioner in Bedfordshire. Since then Vanessa has worked in a range of substance misuse services including DIP/IOM services, prison treatment and recovery services, integrated drug and alcohol services, and in a residential detox facility. Vanessa also has experience as a CQC registered manager and has supported and overseen a number of successful CQC inspections. Vanessa has significant experience of quality and governance and worked at WDP as Quality Manager and most recently as a senior manager responsible for organisational quality and continuous improvement at SMART CJS. Vanessa has also been a volunteer for over five years at a Rape Crisis Centre local to her home and in 2019 was elected as a joint Vice Chair of the Board of Trustees. She is a champion for women’s equality and is also passionate about driving forward LGBTQ+ inclusion within services. As an Operations Manager at WDP, Vanessa manages a portfolio of services across London and the home counties including contracts within the prison estate. She is focussed on leading teams to deliver high-quality care to service users.