Coronavirus information

Due to the coronavirus outbreak and the ‘social distancing’ guidance issued by the government, we have needed to reduce and adapt the usual face-to-face support that we provide so we can keep our service users and staff safe.

We will continue to talk with you and help you even if coming into our service isn’t possible.

To check what support is currently available and if there are any changes to our opening times, please contact us on the details below and we’ll do our best to make sure you still get the help you need.



Are you worried about your drug or alcohol use?

Our service is free and confidential and open to all residents of Greenwich aged 18+.

You can visit the service in person or contact us by phone or email.

Any professional such as a housing support worker, social worker, GP or nurse can also make a referral on your behalf, using our Referral Form.

Our expert team includes substance misuse workers, doctors, nurses and psychologists, as well as peer mentors and volunteers.


Your first visit

When you come into our service you can talk to one of our duty workers who will help you decide what support best meets your needs.

Once you have been assessed, our team will work with you to create a recovery care plan and you will be assigned your own allocated keyworker.

We will regularly review and adjust your recovery care plan to make sure you receive the right support at the right time.

We also offer services to your family and loved ones so that they can receive help and advice on how best to support you during your recovery.


What help is available?

  • Information & advice
  • Self-help & mutual aid groups
  • Group programme (including LGBTQ+, women-only, evening & weekend groups)
  • 1-2-1 sessions with your allocated keyworker
  • Family & carers’ support and advice
  • Outreach & engagement in the community
  • Counselling
  • A health & wellbeing service for people who use substances at lower levels
  • Education, training & employment support
  • Peer mentoring & volunteering opportunities
  • Outpatient community detox
  • BBV screening / vaccination
  • Needle exchange & harm reduction advice
  • Substitute prescribing
  • Access to inpatient detox & residential rehab
  • Capital Card® (earn points by engaging in treatment & spend points on activities in your local community)


Opening hours

Please call the service first. Any professional such as a housing support worker, social worker, GP or nurse can also make a referral on your behalf.

Monday: 10:00 - 17:00

Tuesday: 10:00 - 17:00

Wednesday: 10:00 - 17:00

Thursday: 10:00 - 12:30

Friday: 10:00 - 17:00


Get in touch

Please contact us with any questions or feedback you have on the details below.

Address: 821 Woolwich Road, Charlton, SE7 8LJ

Tel: 0300 303 4552

Fax: 0333 344 5918


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