Coronavirus information

Due to the coronavirus outbreak and the ‘social distancing’ guidance issued by the government, we have needed to reduce and adapt the usual face-to-face support that we provide so we can keep our service users and staff safe.

We will continue to talk with you and help you even if coming into our service isn’t possible.

To check what support is currently available and if there are any changes to our opening times, please contact us on the details below and we’ll do our best to make sure you still get the help you need.


The Kingston Wellbeing Service offers free and confidential support to people affected by drug and alcohol use. This service is open to individuals aged 18 or over and who live in the London Borough of Kingston.

We work from our base at Surbiton Health Centre on Ewell Road as well as within criminal justice settings across Kingston, including custody and courts.

This new integrated service is delivered in partnership with Camden and Islington NHS Foundation Trust (C&I).

The Gateway Service of the Kingston Wellbeing Service

The Gateway Service acts as the single point of referral for anyone experiencing problems with drugs and alcohol, including people who come through the criminal justice system. We provide comprehensive assessment, support and advice as well as referrals to appropriate support programmes.

The Gateway Service is part of the Kingsway Wellbeing Service and is delivered by C&I and WDP.

Services available include

  • One-to-one support & treatment
  • Alcohol screening and assessment
  • Access to prescribing appointments
  • Assessment and preparation for detox and residential rehab
  • Integrated Offender Management (IOM) programme
  • Assessment and referral for mental health issues (IAPT - Improving Access to Psychological Therapies)

How to access the service

Via a referral from a criminal justice service such as the Police, Probation, Courts, HM Prison Service, CARATs.

You can also access the service on a voluntary basis or through referral from your GP.


We work in partnership with C&I.

Contact information

Kingston Wellbeing Service
Surbiton Health Centre
Ewell Road
Surbiton, Surrey, KT6 6EZ

T: 020 3317 7900

24/7 Referral Line: 0800 840 6704



*Please be advised that this email address should not be used to send confidential information.  Contact your local service to find out how to make a referral