Volunteer Receptionist and Administrator Brent

1 day per week minimum

WDP is proud to be delivering the Adult and Young Persons substance misuse services in partnership with CNWL within the London Borough of Brent.

As a Volunteer Receptionist and Data Administrator you will provide a welcome presence for people coming into the service. Your role will include:


  • Covering reception duties, answering the telephones and welcoming service users to the service
  • Supporting the collection, collation and inputting of service data as it relates to NDTMS
  • Managing a local database and working with a national database that records a comprehensive information data set that informs the National Treatment Agencies understanding of the services performance and treatment outcomes.
  • Undertaking day-to-day administrative tasks such as filing, archiving, photo copying and updating service user records